IPS Chat v2026.07.03-0028 Engine

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Log in to manage your AI customer support engine.

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Install Live Chat Widget

Copy and paste this HTML script block into your website right before the closing </body> tag to activate live support.

HTML Script Tag
<script src="https://ips-chat.pages.dev/widget/chat.js" data-token="generating..."></script>
Team Inbox Widget
<script src="https://ips-chat.pages.dev/widget/team.js" data-token="generating..." data-auth="JWT_TOKEN"></script>
Widget Setting

Customize the look and feel of your chat widget.

Business Hours
Domain Whitelist

Restrict widget to specific domains (comma separated). Leave empty to allow all.

Billing & Subscriptions

Manage your subscription plan, view limits, and monitor usage.

Current Plan Loading...
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Messages Quota 0 / 0 used this month
AI Invocations Quota 0 / 0 used this month
Agent Seats 0 / 0 used
Live Chat Connections 0 / 0 open
Session Idle Timeout Maximum inactivity before socket disconnects
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Chat History Retention How long old messages are kept
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AI Integration Settings

Configure your AI provider. Choose between built-in Workers AI or external n8n automation.

Enable AI Automation When enabled, customer messages trigger AI responses.

WhatsApp Integration

Connect your WhatsApp Business account to receive and reply to messages directly from the chat widget.

Enable WhatsApp Integration When enabled, WhatsApp messages sync with your widget conversations.
Incoming Webhook URL

Use this endpoint to send messages from external systems into your chat room. Each contact opens a separate room within your tenant.

This is your unique tenant identifier. Include it in webhook requests to route messages to your account.

Include this in the X-Webhook-Secret header to authenticate requests. Keep this secret safe. header to authenticate requests. Keep this secret safe.

Live Chat Monitor

Review your active client conversation history logs and reply in real time using interactive WhatsApp support mode.

Active Rooms
No conversation selected
Select a room from the sidebar to monitor messages.

Dashboard

No analytics data available yet.

0
Total Conversations
0
Total Messages
0
Total Customers
0
Active Today
0
Page Views

Messages (Last 7 Days)

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Top Rooms

Room Messages
No analytics data available yet.

User Account Administration

Manage tenant user access permissions, status approvals, and batch import/export records.

Batch Operations Import new standard users or export the current active directory.
Email Role Registered At Status Gating Actions

Billing Upgrade Requests

Review and approve manual bank transfer upgrade requests.

Date Email Plan Requested Status Actions

Contact Management

View and manage all contacts across your tenants.

Phone Name Tags Attributes Source Messages Last Seen
Loading contacts...

Active Sessions

View and manage active WebSocket sessions across all tenants.

Email IP auth_name connections Session Timeout
No active sessions.

Knowledge Base

Upload documents to build a searchable knowledge base for your AI assistant.

Enable Knowledge Base When enabled, the AI assistant will search uploaded documents before responding.

Upload Document

Supported: PDF, TXT, MD (Max 10MB)

Documents

Filename Status $Type $Size Chunks Uploaded
No documents uploaded yet.

Search Knowledge Base

Image References

Manage reference images for visual order verification.

Upload Reference Image

Upload a reference image. After upload, publish it to extract item order via AI.

After upload, click Publish to analyze the image and make it available for auto-matching.

Image References

Name Status Description Uploaded
No image references uploaded yet.

Workflows

Automate responses, webhooks, and tagging based on triggers and conditions.

Name Trigger Status Steps
No workflows configured.

System Settings

Configure global system parameters and platform preferences.

Chat History Limit Maximum messages stored per room (currently 5000).
5000
Auto-Promote Email info@ips.com.my is automatically promoted to admin.
Active
Billing Packages Manage limits and retention periods for each tenant package tier.
Package ID Name Message Limit Retention (Days) Action
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Role Permissions System roles and their permission sets.
Role Permissions
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Admin Verification

Confirm your administrator password to proceed.

Login Ready

Verified. Open the session in a new tab or copy a magic link for incognito.

User Details

Email:
Role:
Status:
Customer Token:
Created:

n8n Configuration

Enable n8n

WhatsApp Configuration

Enable WhatsApp

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